Member Spotlight

Hassle-free Tours expansion

Hassle-free Tours, a Christchurch based and family owned tour company, is investing nearly $2 million dollars in a project to expand their city sightseeing double decker bus tours into Auckland and Queenstown from November 2017.

To manage these new services Hassle-free Tours have purchased three brand new ANKAI open top double decker buses which have been purpose built to handle New Zealand road conditions and include the very latest technology and safety features. These new buses will operate in Auckland and Christchurch alongside classic 1960’s, open and closed top, London Routemaster buses from Hassle-free Tours original fleet.

 Mark Gilbert, owner and Managing Director of Hassle-free Tours says this is the realisation of a long-time dream.

“We have been successfully operating a similar service in Christchurch for more than 10 years now and we are excited to showcase our expertise, and genuine passion for city sightseeing, to Auckland and Queenstown visitors.

“The predicted growth in tourism and increased pressure on our roads makes a double decker bus service a great solution to traffic congestion, offering higher seating capacity yet occupying less road space than a standard bus,” says Mark. 

Around the world double decker bus tours are a popular way for people to explore new cities, but Mark believes you need more than a bus and great views to ensure a positive visitor experience. Hassle-free Tours source local guides to provide live, informative, and entertaining commentaries, rather than using a generic recorded service.

“A truly memorable tour is about more than just ‘seeing the sights’,” says Mark. “We are story-tellers. Our cities are filled with unique attractions and have a vibrant history. It is our job to share the ‘story’ of each city in a way that is both fun and factual.”

For non-English speaking passengers, multi-lingual commentaries will be available via an in-built GPS operated system. Languages will include Mandarin, Japanese, German and Spanish with the addition of a fun kid’s channel for families to enjoy.

In Auckland and Christchurch Hassle-free Tours will provide a hop-on hop-off city sightseeing service, with half hourly departures from 10am. Tickets options will include a 24hr and 48hr pass, providing passengers with the flexibility to explore each city and spend as much time as they want at each attraction.

In Queenstown visitors will enjoy a 2hr sightseeing tour, including a journey to Arrowtown, onboard a classic London double decker bus.

“We love the idea of combining our historic fleet with the new modern buses and are confident that our passengers will really enjoy both experiences.”