Industry News

Earthquake - useful information

Useful links to help you keep up to date with post-earthquake news, including road access, traffic flows, business support packages and progress reports from the TIA-led Kaikoura Earthquake - Tourism Action Group (KE-TAG).

Road access 

Government business & tourism support packages

Kaikoura Earthquake - Tourism Action Group

Prepare for an earthquake & tsunami

Business contingency planning

Older information


Road access

Department of Conservation alternative route from Picton to Christchurch
Including a short video, map and road user advice.

Travel information for Marlborough and Canterbury regions

Updates from New Zealand Transport Agency

Canterbury/Marlborough travel map
Issued by the New Zealand Transport Agency.

South Islands highways updates – New Zealand Transport Agency
Links to NZTA's latest updates on which roads are open, those that are closed, and work underway to clear slips and establish alternative routes.


Government business & tourism support packages

Tourism support package for Hurunui - 14 Dec 2016
The Government has announced support of up to $350,000 for tourism in Hanmer Springs and the Hurunui District following the Kaikoura earthquake. The package will fund marketing work over the next six months to bolster the local visitor economy, ensuring the negative effects of the quake are mitigated. 

Earthquake support package extended to larger tourism businesses
The wage subsidy package will be extended to larger businesses in Kaikoura, Cheviot, Waiau, Rotherham, Mt Lyford and Ward.

Tax measures to help those affected by earthquakes
The Government has announced tax measures to help those affected by the Kaikoura earthquakes.

Support package for quake-affected Kaikoura businesses
The Government has announced a wage subsidy package as an initial step to help small businesses in and around Kaikoura.


KE-TAG (Kaikoura Earthquake - Tourism Action Group)

TIA is leading KE-TAG (Kaikoura Earthquake - Tourism Action Group) to guide the coordination of the industry and government tourism response to the recent earthquakes.

The first meeting was held in Wellington on 2 December. Eight industry organisations were represented - TIA, Tourism Export Council, Regional Tourism Organisations NZ, Rental Vehicle Assn, Hospitality NZ, Restaurant Assn, Local Government NZ and the AA alongside four central government agencies - Ministry of Business, Innovation & Employment, NZ Transport Agency, Tourism NZ and the Department of Conservation.

TIA Advocacy Manager Steve Hanrahan says the group is continuing to meet regularly to monitor the responses, identify any gaps in the response and take action as required. For more information on KE-TAG please contact Steve, email, mobile 027 9122 624.

Destination Kaikoura update March 2017



Prepare for an earthquake and tsunami

Get earthquake and tsunami ready

Information from the Ministry of Civil Defence & Emergency Management on how to prepare for an earthquake and tsunami, and how to protect yourself if it happens.

DO NOT run outside during an earthquake
Advice from Civil Defence.

Business contingency planning

Practical information to help your business plan for an emergency.

Tips & Templates
Emergencies that force you to stop trading, like earthquakes, floods, fires and power cuts, can come without warning. To give your business the best chance of survival, have a contingency plan that includes essential outgoings as well as disaster drills. offers tips and templates to help you plan for your business.

Staff or stuffed - creating resilience through your people
A short guide for organisations supporting their people in a major disaster.

Resilience for small business

Advice for retailers
Advice from Retail NZ, including payroll, insurance, staffing.

Visit TIA's business continuity planning toolkit for more information to help you and your business plan for an emergency, including a natural disaster.

Older information

Messages for visitors to New Zealand

Wondering what information to give international visitors to New Zealand? Use these key messages as a starting point.

Business as usual for most of the country

TIA and Hospitality NZ media release - 15 November 2016

Marlborough - back in action
Destination Marlborough media release - 15 November 2016

TIA earthquake update
An update for TIA members - 14 November 2016

Christchurch fully operational following earthquake
Christchurch and Canterbury media release - 14 November 2016