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Industry News

COVID-19 – TIA actions

TIA's response to COVID-19 

Looking for support and advice? Go to our COVID-19 support page instead. 

The thoughts of all of us at TIA are with our members in this extremely challenging time. TIA is operating in full crisis mode as we support you and the wider industry through this event. Our latest actions are below. 

See TIA's policy positions on COVID-19


Jump to:

COVID-19 Tourism Advisory Group (C19-TAG)

COVID-19 Tourism Panel 

Domestic Tourism Marketing Group

Member survey
 

Hotel Sentiment Survey

Webinar series
 

Insight

Industry voice

People of Tourism - keep in touch with TIA 

Further actions
 


Questions and issues
 


COVID-19 Tourism Advisory Group (C19-TAG)

The COVID-19 Tourism Advisory Group (C19-TAG) was formed at TIA's suggestion to bring together the tourism private sector and government officials. 

The group will provide a regular flow of advice and information on the state of the tourism industry to the highest levels of Government.

Government agencies represented on C19-TAG include the Ministry of Business, Innovation & Employment, Tourism New Zealand, Immigration New Zealand, Ministry of Health, Ministry of Foreign Affairs & Trade, Ministry of Transport and the Department of Prime Minister & Cabinet.

In addition to TIA, tourism organisations include Tourism Export Council, Regional Tourism New Zealand, and Auckland, Christchurch and Wellington Airports.

TIA Chief Executive Chris Roberts is a member of the C19-TAG sub-group working on recovery plans. The TIA Board has also formed a COVID-19 sub-committee.


COVID-19 Tourism Panel 

TIA established a COVID-19 Tourism Panel to assist in informing and advising the industry response to the outbreak. The Panel consists of senior industry executives from tourism businesses and sector associations.

Any queries on the Panel can be directed to TIA Advocacy Manager Steve Hanrahan.


Domestic Tourism Marketing Group

TIA has convened a group of experienced tourism marketers to provide input into Tourism New Zealand’s domestic tourism campaign.  

The purpose of the group is to inform, challenge, and improve Tourism New Zealand’s domestic marketing campaign to ensure Kiwis participate in New Zealand’s tourism economy and that the campaign has strong links to commercial outcomes. 

The group includes: 

Organisation

First

Last

KiwiRail

Ah-Leen

Rayner

Ngai Tahu

Kirsty

Philips

Redwoods Treewalk

Bruce

Thomasen

Te Puia

Tim

Cossar

Waitangi Treaty Grounds

Nineke

Metz

Wayfare

Mat

Woods

Akaroa Dolphins

Julia

Waghorn

MDA Experiences

Tak

Mutu

YHA

Brian

Westwood

Holiday Parks NZ

Fergus

Brown

Sudima Hotels & Resorts Head Office

Dzin

Alexzander

MCK

Brendan

Davis

Skycity

Caroline

Ah Chong-Douglas

Pan Pacific Travel

Matt

Brady

Tourism Industry Aotearoa (TIA)

Lynn

Robinson

Air New Zealand

Jenny

Simpson

Entrada Travel Group

Simon

Payne

thl

Ollie

Farnsworth

N/A

Michelle

Villamin

NZ Cycle Trail

Janet

Purdy 


Member survey 

TIA’s many conversations with industry are providing a good sense of the challenges faced and the actions of industry in response. We have added to these understandings by running an industry-wide survey to provide a sound quantitative understanding of where the industry is placed and what it is doing. The responses to the survey will strengthen our ability to respond, and to advocate for the best actions by Government. 

View our survey report


Hotel Sentiment Survey

In partnership with Horwath HTL, TIA has undertaken a New Zealand Hotel Market Sentiment Survey to examine how the COVID-19 pandemic is affecting hoteliers’ outlook for the New Zealand hotel market in general and their hotel in particular. 115 hoteliers responded to the survey which was carried out between 30 April and 5 May 2020.

View our survey report.


Webinar series

TIA is hosting a series of webinars to help support the industry through COVID-19 issues. We would really value your input into the content of upcoming sessions as we develop ways to offer practical help.

If you are struggling with a particular issue right now, please email info@tia.org.nz so that we can seek expert advice on your behalf.

Find our upcoming and past webinars here


Insight

Having data to track industry progress is always important, but the traditional data sets have not proven useful in this rapidly changing COVID-19 period. We have been working with the Ministry of Business, Innovation and Employment to bring forward more current data and forward indicator information. We will be interpreting this body of data to paint a picture of the most recent state of the industry and its near-term outlook. 

See the COVID-19 - Data and insight page.


Industry voice 

Media
TIA has been speaking to the media multiple times a day to express the needs and concerns of the industry. 


People of Tourism - Keep in touch with TIA

We are keen to help our tourism people keep in touch with the industry, even while they are not working over the next few weeks. To do this we are collecting personal email addresses of those who wish to receive T-Mail and other TIA communications, even if they have to temporarily or permanently leave their current tourism place of employment.

Fill out this form if you'd like to keep receiving TIA updates.


Questions and issues

Please keep sending through your questions and specific issues to info@tia.org.nz, and we will do our best to get the answers and advice from the authorities.